Customers have been struggling to top up their pay-as-you-go energy meters owing to a fault at British Gas. Those on prepayment meters have been unable to pay via the supplier's website and app.

you may have a dedicated Economy 7 meter or a SMETS2 smart meter that works with your storage heaters." British Gas continued: "Shift your electricity use to off-peak hours. Save on your ...

Emily Brown asked for a smart meter but was given a pre-payment meter without her consent A young mother has complained to British Gas after an engineer installed a pre-payment meter at her ...

It's known as Scottish Gas in Scotland. It also sells boilers, renewable heating, smart home products from the Hive brand and HomeCare insurance. Its PeakSave scheme gives some smart meter ... to pay ...

The firm's Energy Support Fund is open to applications from British Gas customers with credit or pre-payment meter accounts.

Octopus is stepping up amid the Cost of Living crisis to pay state pensioners who've lost the £300 payments as much as £200 ...

The government is sending out letters to millions of state pensioners to inform them of the Warm Home Discount scheme ...

BRITISH Gas has issued ... Those who have a smart meter also do not need to worry as their device will send automatic meter readings. If you are unsure what plan you are on, go to your suppliers ...

More than four million households are on prepayment meters. This means they pay in advance for the energy they use, rather than being billed later on. With pay-as-you-go, you top up gas and ...

It forms part of the energy giant's "commitment" to helping people get back on top of their energy bills this winter.

The UK's biggest energy supplier has pledged an extra £10m to help vulnerable families who pay for their gas and electricity using prepayment meters. British ... who will pay you to cut back ...

Billpayers are encouraged to submit a meter reading when prices ... Your energy bill depends on the overall amount of gas and electricity you use, and how you pay for it. The type of property ...